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ESO Education & Training NW Ltd

Free WAVE e-learning for SIA licence holders: spotting vulnerability and spiking

Published 5 November 2026

If you hold an SIA licence, there’s a free bit of training worth 45 minutes of your time. The SIA has been promoting WAVE (Welfare and Vulnerability Engagement) e-learning, with a limited number of free places for licence holders.

What is WAVE?

WAVE is a voluntary online course for security staff who want to refresh or improve how they recognise and respond to vulnerability, including drink spiking. According to the SIA’s own posts, it:

  • takes about 45 minutes
  • works on a phone, tablet or computer, so you can do it in your own time
  • is accredited by Highfield, at Level 2 in welfare and vulnerability
  • gives you a certificate of completion

Is it compulsory?

No. WAVE is voluntary. It isn’t a licence requirement and it doesn’t replace your refresher training. But vulnerability is a big part of the job on a door, and the refresher training itself now includes content on keeping people in vulnerable situations safe. WAVE is a handy way to keep that knowledge fresh between renewals.

How do I get a free place?

The SIA shares the registration link on its LinkedIn, Facebook and X (@SIAuk) accounts. Places are limited, so if you’re interested, don’t leave it too long.

Training in Bootle, north Liverpool

Our training centre is at St Mary’s Complex, Waverley Street, Bootle L20 4AP, in north Liverpool. By train, take a Merseyrail Northern Line train towards Southport to Bootle New Strand, about an 8-minute walk from us, or Bootle Oriel Road, about a 12-minute walk. There’s free on-site parking if you drive. We run the Door Supervisor refresher, the full Door Supervisor course and Emergency First Aid at Work.

Sources

Free places are limited and set by the SIA. Check the SIA’s latest posts for availability.

Keep your skills sharp. Book the Door Supervisor refresher at our Bootle centre in north Liverpool.

Ready to book your course?

Pick a date online, or call us free and we will help you choose the right course.