Level 2 Award for Door Supervisors in the Private Security Industry (Refresher)
SIA Door Supervisor Top Up / Refresher Course
The Door Supervisor top up – now officially called the refresher – that you need to renew your SIA Door Supervisor licence.
- ⏱ 2 days
- 🕘 9am – 6pm
- 📍 Bootle, L20 4AP
- 👥 Face to face
About this course
Renewing your SIA Door Supervisor licence? You need to complete refresher training first. Most people still call it the top up – it is the same course, now officially called the refresher (GOV.UK). The old standalone top-up qualifications stopped being accepted for licence applications on 1 April 2026, so the refresher is what counts now.
The course runs over 2 days at our Bootle centre. Your first aid must be valid for at least another 12 months – add Emergency First Aid at Work for £50 if it needs renewing.
Video · 1 min 4 s
Time to renew your SIA licence?
Renewal isn't automatic. Apply up to 4 months before your licence expires (time left is added to your new one), with refresher training and first aid valid for at least 12 more months. Our 1-minute video explains it.
Narrated with an AI voice. Captions available. ESO is an independent training provider, not part of the SIA. Checked October 2026; always check the latest rules at gov.uk/sia.
Read the transcript
Is your SIA licence running out in the next few months? Here's how to renew it without the stress, in about a minute.
First thing: it won't renew on its own. You can apply up to 4 months before it runs out, and any time you've got left gets added to your new licence, so you lose nothing by going early. Let it expire, though, and you're back to applying as new.
You'll need the refresher training for your licence, plus an Emergency First Aid at Work certificate with at least 12 months left on it, before you start the refresher. The SIA fee's the same as a new licence, £204, and they'll check your ID again too.
That's where we come in. Our Door Supervisor refresher is £150 over two days, and the Security Guard refresher is £100, in one day. Need your first aid as well? Add it for £50 when you book. And parking's free.
So don't get caught out. Book your refresher on our website. The link's on screen, or search ESO Training in Bootle.
Course dates
Times: 9am – 6pm. Venue: St Mary's Complex, Waverley Street, Bootle L20 4AP.
| Dates | Book |
|---|---|
| Tue 24 Nov – Wed, 25 Nov 2026 | Book |
| Tue 8 Dec – Wed, 9 Dec 2026 | Book |
| Tue 5 Jan – Wed, 6 Jan 2027 | Book |
| Tue 19 Jan – Wed, 20 Jan 2027 | Book |
| Tue 2 Feb – Wed, 3 Feb 2027 | Book |
| Tue 16 Feb – Wed, 17 Feb 2027 | Book |
| Tue 2 Mar – Wed, 3 Mar 2027 | Book |
| Tue 16 Mar – Wed, 17 Mar 2027 | Book |
| Tue 30 Mar – Wed, 31 Mar 2027 | Book |
| Tue 13 Apr – Wed, 14 Apr 2027 | Book |
| Tue 27 Apr – Wed, 28 Apr 2027 | Book |
| Tue 11 May – Wed, 12 May 2027 | Book |
| Tue 25 May – Wed, 26 May 2027 | Book |
| Tue 8 Jun – Wed, 9 Jun 2027 | Book |
What you will cover
- Principles of Terror Threat Awareness in the Private Security Industry
- Principles of Minimising Risk to Self and Others
- Application of Physical Intervention Skills in the Private Security Industry
Who it is for
- Licensed Door Supervisors renewing their SIA licence
- Anyone who would previously have booked the Door Supervisor top up
Before you book
- An existing Door Supervisor qualification
- A current first aid qualification (EFAW or above) – add EFAW for £50 when you book
- Valid ID that meets SIA and awarding body rules
Before your course
What to expect on your first day
Where to find us, free parking, the online learning to do before you start, course times and what to bring on the day.
Narrated with an AI voice. Captions available.
Read the transcript
Booked your course with us? Nice one. Here's what your first day at ESO looks like, so you can walk in knowing exactly what's what.
We're at St Mary's Complex, on Waverley Street in Bootle. The full address is on screen. Driving in? Parking's completely free, so there's no forking out for city-centre car parks. Coming by train, Bootle New Strand station is about an 8-minute walk, and so is the bus station.
Before you come in, there's some online pre-course learning to do. We'll send you a login when you book, and you can work through it in your own time. Just make sure it's done before your course starts.
On the full Door Supervisor course, it's six days in total. If you've added the Emergency First Aid at Work, day one starts at 9am with the first aid, until 2pm. Then the Door Supervisor training runs from 2pm till 6pm. Already got your first aid? Then you'll join us at 2pm. From day two to day six, it's 9am till 6pm.
Here for a refresher? The Door Supervisor refresher is two days, and the Security Guard refresher is one day. Both run from 9am till 6pm. You'll need in-date first aid before the refresher, and you can add that when you book.
Now, the important bit. Bring a passport-sized photo and your original ID documents, as listed in your joining email. The real thing, not photocopies, because without them you can't sit your assessments. If you've already got a first aid certificate, bring that on day one too. And for lunch, there's an Asda about 5 minutes' walk away.
Feeling a bit nervous? Honestly, don't be. We're a family-run centre, and we've got hundreds of five-star Google reviews from people who've sat right where you'll be sitting.
Got a question before your course? Just give us a ring, or send us an email. The details are on screen. Not booked yet? The link's on screen, or search ESO Training in Bootle. See you soon!
After the course
When you pass, you can renew your licence with the SIA. Renew in good time before your current licence expires.
Video guide · 5 min 49 s
What happens after your course?
Once you pass, you apply to the SIA for your licence. Our short video walks you through it: your SIA online account, the application, the £204 fee, the ID you need and the Post Office visit.
Watch the SIA licence guideQuestions about this course
Is the top up the same as the refresher?
Yes – it is the course people know as the Door Supervisor top up, now officially called the refresher. GOV.UK says you need refresher training to renew a Door Supervisor licence, and old top-up qualifications have not been accepted for licence applications since 1 April 2026. Not sure what you need? Call us free on 0800 144 8458.
Does my first aid need to be in date?
Yes. Your first aid certificate must be valid for at least another 12 months. If it is not, add our EFAW course for £50.
Reviews from our learners
Review: 5 Stars – Outstanding Training Experience I am giving a 5-star, outstanding award to ESO Training for the Door Supervisor’s course I recently completed. If you are looking for professional security training, look no further. The Facilities I was originally attracted to this course because of the free onsite parking and the nearby ASDA—meaning no expensive city parking or pricey lunches. The training takes place in a characterful old school building, but the classrooms themselves are modern and well-kitted out with comfortable chairs and two huge TV monitors. Simon, the owner, also provides an endless supply of free refreshments throughout the week. Expert Instruction Simon and George are incredibly approachable and bring a vast amount of industry experience to the table. Their method of engaging with students ensures that every hour is entertaining; from day one, you truly feel like you are being looked after. Support & Success Their training style gives you a very high probability of passing. Simon is genuinely invested in your success—he doesn't want anyone to fail and will even allow you to return until you pass. Once I succeeded, Simon updated my personal SIA account within just a few days, allowing me to apply for my license immediately. Final Thoughts I want to thank Simon and George for delivering a “top-notch” week. Thanks to their help, I’ve already applied for my license and am ready to get back on the employment ladder. I have so much respect for these guys; the entire process from start to finish took less than two weeks. I am so glad I chose this course. Thank you!
I recently completed the Door Supervisor course with Simon Owen and would highly recommend it. English is my second language as I am Romanian, but the course was delivered in such a clear and simple way that I never felt at a disadvantage. Simon’s teaching style was easy to follow, practical, and well-structured. I would also like to thank you to Simon Owen for his excellent delivery and support throughout the course.
had the pleasure of completing my SIA Door Supervisor Refresher Course with Simon Owen, and I can honestly say he is one of the best trainers I have ever had. Simon is an outstanding instructor who explains everything clearly, making even complex topics easy to understand. His communication skills are excellent, and he keeps the class engaged from start to finish. I really enjoyed the way he teaches he is patient, approachable, knowledgeable, and always willing to answer questions. What impressed me the most was his professionalism. Simon clearly has a wealth of experience, and he delivers the course with confidence, respect, and enthusiasm. He creates a positive learning environment where everyone feels comfortable participating and learning. I thoroughly enjoyed the course and left feeling much more confident and well-prepared. I would highly recommend Simon Owen to anyone taking an SIA course. He is a credit to his profession and an excellent trainer. Thank you, Simon, for delivering such a high-quality course and for making the learning experience enjoyable and worthwhile.long life Simon and his company that almighty God keep him fit healthy to continue teaching ppls to get better life. Boukary
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