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ESO Education & Training NW Ltd

Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) in the Private Security Industry

SIA CCTV Operator (Public Space Surveillance) Course

The qualification for an SIA Public Space Surveillance (CCTV) licence – control rooms and remote monitoring.

  • ⏱ 3 days
  • 🕘 9am – 6pm
  • 📍 Bootle, L20 4AP
  • 👥 Face to face

About this course

This course gives you the qualification for an SIA Public Space Surveillance (CCTV) licence, needed to monitor public spaces under contract – for example in council, retail, transport or remote-monitoring control rooms.

You learn the law around surveillance and data protection, how to operate CCTV equipment and how to deal with incidents, with practical work in the classroom. Training is face to face at our Bootle centre.

Course dates

Times: 9am – 6pm. Venue: St Mary's Complex, Waverley Street, Bootle L20 4AP.

No dates are published for this course right now.

New dates are added regularly. Call us free on 0800 144 8458 to ask about the next course or to join the waiting list.

What you will cover

  • Principles of Working in the Private Security Industry
  • Principles of Working as a CCTV Operator in the Private Security Industry
  • Practical Operation of CCTV Equipment in the Private Security Industry

Who it is for

  • Anyone who wants a desk-based or control room security role
  • Security staff adding a CCTV licence

Before you book

  • Aged 18 or over
  • Valid ID that meets SIA and awarding body rules
  • English language skills that meet the SIA's requirement

After the course

When you pass, we help you apply for your SIA licence.

Questions about this course

Do I need first aid for the CCTV course?

No. The first aid requirement applies to the Door Supervisor and Security Guard courses, not CCTV.

Reviews from our learners

★★★★★
Review: 5 Stars – Outstanding Training Experience I am giving a 5-star, outstanding award to ESO Training for the Door Supervisor’s course I recently completed. If you are looking for professional security training, look no further. The Facilities I was originally attracted to this course because of the free onsite parking and the nearby ASDA—meaning no expensive city parking or pricey lunches. The training takes place in a characterful old school building, but the classrooms themselves are modern and well-kitted out with comfortable chairs and two huge TV monitors. Simon, the owner, also provides an endless supply of free refreshments throughout the week. Expert Instruction Simon and George are incredibly approachable and bring a vast amount of industry experience to the table. Their method of engaging with students ensures that every hour is entertaining; from day one, you truly feel like you are being looked after. Support & Success Their training style gives you a very high probability of passing. Simon is genuinely invested in your success—he doesn't want anyone to fail and will even allow you to return until you pass. Once I succeeded, Simon updated my personal SIA account within just a few days, allowing me to apply for my license immediately. Final Thoughts I want to thank Simon and George for delivering a “top-notch” week. Thanks to their help, I’ve already applied for my license and am ready to get back on the employment ladder. I have so much respect for these guys; the entire process from start to finish took less than two weeks. I am so glad I chose this course. Thank you!
brian thomas · Google review
★★★★★
I recently completed the Door Supervisor course with Simon Owen and would highly recommend it. English is my second language as I am Romanian, but the course was delivered in such a clear and simple way that I never felt at a disadvantage. Simon’s teaching style was easy to follow, practical, and well-structured. I would also like to thank you to Simon Owen for his excellent delivery and support throughout the course.
Ioan Florin Flueras · Google review
★★★★★
had the pleasure of completing my SIA Door Supervisor Refresher Course with Simon Owen, and I can honestly say he is one of the best trainers I have ever had. Simon is an outstanding instructor who explains everything clearly, making even complex topics easy to understand. His communication skills are excellent, and he keeps the class engaged from start to finish. I really enjoyed the way he teaches he is patient, approachable, knowledgeable, and always willing to answer questions. What impressed me the most was his professionalism. Simon clearly has a wealth of experience, and he delivers the course with confidence, respect, and enthusiasm. He creates a positive learning environment where everyone feels comfortable participating and learning. I thoroughly enjoyed the course and left feeling much more confident and well-prepared. I would highly recommend Simon Owen to anyone taking an SIA course. He is a credit to his profession and an excellent trainer. Thank you, Simon, for delivering such a high-quality course and for making the learning experience enjoyable and worthwhile.long life Simon and his company that almighty God keep him fit healthy to continue teaching ppls to get better life. Boukary
boukary ouedraogo · Google review

Ready to book your course?

Pick a date online, or call us free and we will help you choose the right course.