Door Supervisor Mock Test

1. Which organisation regulates the private security industry in the UK?

The SIA was set up under the Private Security Industry Act 2001 to license individuals and run the voluntary Approved Contractor Scheme. Local councils license premises, not security staff.

2. What is the main difference between criminal law and civil law?

Criminal cases are usually brought by the state (for example, the Crown Prosecution Service) and can end in fines or prison. Civil cases are between private parties and usually result in damages or an injunction.

3. In England and Wales, a member of the public (including a security operative) can generally make a citizen's arrest for which type of offence?

Section 24A of the Police and Criminal Evidence Act 1984 gives a limited power of arrest for indictable offences, and only when certain conditions apply. In Scotland the rules are different and come from common law.

4. You have made a citizen's arrest. What should you do next?

A citizen's arrest is only a short-term measure. The person should be passed to the police as soon as possible. You stay responsible for their welfare until then, and you must record what happened.

5. When is it lawful for a security operative to use force?

The law allows reasonable force in certain situations, for example self-defence, preventing a crime or making a lawful arrest. The force must be necessary and proportionate. Using too much force can be a criminal offence.

6. Which three elements must be present for a fire to start and keep burning?

This is the 'fire triangle'. Take away any one of the three elements and the fire goes out, which is how fire extinguishers and fire prevention work.

7. Which type of fire extinguisher is generally the most suitable for a fire involving electrical equipment?

CO2 extinguishers are designed for electrical fires because CO2 doesn't conduct electricity. Water should never be used on live electrical equipment. Only tackle a fire if you are trained and it is safe to do so.

8. Under the Health and Safety at Work etc. Act 1974, what is one legal duty of employees?

Employers have the main duties, but employees must also take reasonable care and co-operate with their employer on health and safety.

9. What does RIDDOR relate to?

RIDDOR stands for the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. Certain incidents must be reported to the enforcing authority. Follow your employer's accident reporting procedure.

10. What is the highest level in the UK national terrorism threat level system?

There are five levels: low, moderate, substantial, severe and critical. Critical means an attack is highly likely in the near future.

11. You find an unattended bag. The 'HOT' principles help you decide whether it could be suspicious. What does HOT stand for?

Ask: has it been deliberately Hidden? Is it Obviously suspicious? Is it Typical of what you'd expect to find in that place? If it isn't typical, or it looks suspicious, follow your emergency procedure.

12. Which of these is NOT part of the '4 Cs' approach to a suspicious item?

The 4 Cs are Confirm, Clear, Communicate and Control. You should never touch, move or 'collect' a suspicious item.

13. Late in the evening you notice a young woman on her own outside the venue. She is very drunk, upset and has lost her friends. What is the best course of action?

Security operatives have a duty of care to vulnerable people. Being drunk, alone and distressed can make someone a target. Use schemes such as Ask for Angela or local welfare services where they exist, and record what you did.

14. A friend asks you to send them CCTV footage from your workplace of an argument they were involved in. What should you do?

CCTV images of identifiable people are personal data under UK GDPR and the Data Protection Act 2018. Only authorised people should release footage, through the proper process. Deleting evidence is also wrong.

15. Which of the following makes a good incident record or notebook entry?

Records may be used as evidence, including in court. Write them promptly and factually, in ink, without gaps or rubbing out. Sign and date any corrections.

16. Under the Equality Act 2010, which of these is NOT a protected characteristic?

There are nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Security staff must not discriminate on these grounds.

17. Under the Licensing Act 2003 (England and Wales), which of these is NOT one of the four licensing objectives?

The four objectives are the prevention of crime and disorder, public safety, the prevention of public nuisance, and the protection of children from harm. Scotland's licensing law has five objectives, including protecting and improving public health.

18. A customer at the bar is clearly drunk and asks to be served. What does the law say?

Under the Licensing Act 2003 it is an offence to knowingly sell alcohol to, or obtain it for, someone who is drunk on relevant premises. Door supervisors help staff by spotting drunkenness and refusing entry where appropriate.

19. Which of these best describes an 'offensive weapon'?

An offensive weapon can be made for causing injury (such as a knuckleduster), adapted for it (such as a broken bottle), or an everyday item the person intends to use to hurt someone.

20. Being searched is a condition of entry at your venue. A customer refuses to be searched. What should you do?

Door supervisors search with the person's consent as a condition of entry; they have no general legal power to force a search. If someone refuses, you can refuse entry. Stay calm and professional, and record what happened.

21. You find what appears to be a controlled drug during a search. What is good practice?

Seized drugs must be handled so that the evidence chain is kept intact. Wear gloves, use a witness, seal and label it, record it in the drugs log, and store it securely until the police collect it.

22. Which law divides controlled drugs into Class A, B and C?

The Misuse of Drugs Act 1971 sets the classes and the offences, such as possession and supply. The Psychoactive Substances Act 2016 covers many so-called 'legal highs'.

23. After a serious assault inside the venue, the victim has been taken to hospital. What should you do about the area where it happened?

Preserving the scene protects evidence such as blood, fingerprints, DNA and dropped items. Cordon it off, control who goes in, and record everything you did.

24. Which of these is generally the most reliable form of proof of age to accept at the door?

Accept photographic ID with security features, such as a PASS-accredited card, passport or photocard driving licence, in line with your venue's age verification policy (for example, Challenge 25). Check the photo, date of birth and signs of tampering.

25. Why do door supervisors use clickers or counters at the entrance?

Capacity limits exist for safety, for example so everyone can be evacuated in an emergency. Keeping an accurate count helps prevent overcrowding in the venue and in specific areas.

26. Who is the Designated Premises Supervisor (DPS)?

Premises selling alcohol under the Licensing Act 2003 must usually have a DPS named on the premises licence. Door supervisors work on behalf of the licence holder and DPS and should support them in upholding the licensing objectives.

27. What does the 'attitude and behaviour cycle' describe?

If you are calm and respectful, you are more likely to get a calm response. If you come across as aggressive or dismissive, you can make the situation worse.

28. In conflict management, what does showing empathy mean?

Empathy isn't the same as agreeing. Saying something like "I can see why that's frustrating" helps lower tension while you still enforce the rules.

29. Which of these is most likely to TRIGGER an angry reaction from a customer who has been refused entry?

Feeling humiliated, ignored or treated unfairly is a common trigger. Deal with refusals discreetly, give a clear reason, and let the person leave with their dignity intact.

30. Which body language is most likely to help calm a tense situation?

A slightly side-on stance with open hands looks non-threatening and also protects you. Keeping a safe distance gives you time to react.

31. Which of these could be a warning sign that someone is about to become physically aggressive?

Danger signs can include clenched fists, quick glances at a target or escape route, changes in skin colour, heavy breathing, and a sudden change from shouting to silence. Keep assessing the risk as things change.

32. What is meant by a 'win-win' approach to resolving conflict?

A win-win approach aims for an outcome both sides can accept. It reduces the chance of the conflict flaring up again and helps build trust.

33. When you feel threatened, your body releases adrenaline (the 'fight or flight' response). Which effect is this likely to have?

Knowing how your body reacts helps you stay in control. Adrenaline can narrow your focus and make fine movements harder. Controlled breathing and staying calm help you make better decisions.

34. Why is it important to reflect on a conflict incident afterwards?

Reflection and debriefs help individuals and teams improve. They can also highlight the need for support after a stressful incident and feed into better procedures.

35. When should a door supervisor use physical intervention?

Physical intervention carries real risks for everyone involved. Try non-physical options such as communication and de-escalation first, unless there is an immediate risk of harm.

36. Which of these increases the risk of positional asphyxia during a restraint?

Positional asphyxia can happen when a person's body position stops them breathing properly. It can be fatal. Risk factors include being held face-down, pressure on the torso, obesity, and alcohol or drug use.

37. While you are holding someone, they say they can't breathe. What should you do?

Always take signs of breathing difficulty seriously. Your first priority is the person's safety. Keep monitoring them throughout and after any intervention.

38. What type of techniques does the SIA physical intervention unit for door supervisors focus on?

The SIA specification covers personal safety and disengagement, stance and positioning, and non-pain-related standing holds and escorting methods. It also covers the legal and medical risks.

39. After a physical intervention, what is good practice?

Aftercare, accurate reporting and recording are essential. They protect the person's welfare and provide evidence that the force used was justified.

40. Why is continuous communication important during a physical intervention?

Keep talking throughout, calmly and professionally. It helps de-escalate the situation, gives the person clear instructions, and lets you notice any signs of distress early.

1. Which organisation regulates the private security industry in the UK?

The SIA was set up under the Private Security Industry Act 2001 to license individuals and run the voluntary Approved Contractor Scheme. Local councils license premises, not security staff.

2. What is the main difference between criminal law and civil law?

Criminal cases are usually brought by the state (for example, the Crown Prosecution Service) and can end in fines or prison. Civil cases are between private parties and usually result in damages or an injunction.

3. In England and Wales, a member of the public (including a security operative) can generally make a citizen's arrest for which type of offence?

Section 24A of the Police and Criminal Evidence Act 1984 gives a limited power of arrest for indictable offences, and only when certain conditions apply. In Scotland the rules are different and come from common law.

4. You have made a citizen's arrest. What should you do next?

A citizen's arrest is only a short-term measure. The person should be passed to the police as soon as possible. You stay responsible for their welfare until then, and you must record what happened.

5. When is it lawful for a security operative to use force?

The law allows reasonable force in certain situations, for example self-defence, preventing a crime or making a lawful arrest. The force must be necessary and proportionate. Using too much force can be a criminal offence.

6. Which three elements must be present for a fire to start and keep burning?

This is the 'fire triangle'. Take away any one of the three elements and the fire goes out, which is how fire extinguishers and fire prevention work.

7. Which type of fire extinguisher is generally the most suitable for a fire involving electrical equipment?

CO2 extinguishers are designed for electrical fires because CO2 doesn't conduct electricity. Water should never be used on live electrical equipment. Only tackle a fire if you are trained and it is safe to do so.

8. Under the Health and Safety at Work etc. Act 1974, what is one legal duty of employees?

Employers have the main duties, but employees must also take reasonable care and co-operate with their employer on health and safety.

9. What does RIDDOR relate to?

RIDDOR stands for the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. Certain incidents must be reported to the enforcing authority. Follow your employer's accident reporting procedure.

10. What is the highest level in the UK national terrorism threat level system?

There are five levels: low, moderate, substantial, severe and critical. Critical means an attack is highly likely in the near future.

11. You find an unattended bag. The 'HOT' principles help you decide whether it could be suspicious. What does HOT stand for?

Ask: has it been deliberately Hidden? Is it Obviously suspicious? Is it Typical of what you'd expect to find in that place? If it isn't typical, or it looks suspicious, follow your emergency procedure.

12. Which of these is NOT part of the '4 Cs' approach to a suspicious item?

The 4 Cs are Confirm, Clear, Communicate and Control. You should never touch, move or 'collect' a suspicious item.

13. Late in the evening you notice a young woman on her own outside the venue. She is very drunk, upset and has lost her friends. What is the best course of action?

Security operatives have a duty of care to vulnerable people. Being drunk, alone and distressed can make someone a target. Use schemes such as Ask for Angela or local welfare services where they exist, and record what you did.

14. A friend asks you to send them CCTV footage from your workplace of an argument they were involved in. What should you do?

CCTV images of identifiable people are personal data under UK GDPR and the Data Protection Act 2018. Only authorised people should release footage, through the proper process. Deleting evidence is also wrong.

15. Which of the following makes a good incident record or notebook entry?

Records may be used as evidence, including in court. Write them promptly and factually, in ink, without gaps or rubbing out. Sign and date any corrections.

16. Under the Equality Act 2010, which of these is NOT a protected characteristic?

There are nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Security staff must not discriminate on these grounds.

17. Under the Private Security Industry Act 2001, which of these is a criminal offence?

The Act makes it an offence to carry out licensable activity without a licence. Employers who knowingly use unlicensed staff in these roles can also commit an offence.

18. While working in a front-line licensed role, where should your SIA licence normally be?

A condition of a front-line licence is that it is worn and visible while you are working, so the public and the authorities can check it.

19. What does the counter-terrorism awareness programme 'ACT' stand for?

ACT (Action Counters Terrorism) is the national counter-terrorism awareness campaign. Free ACT awareness e-learning is available and is recommended for security staff.

20. The 'Run, Hide, Tell' advice is designed for which situation?

In a weapons attack: Run to a safe place if there is a safe route, Hide if you can't run (turn phones to silent), and Tell the police by calling 999 when it is safe.

21. Which of these could be a sign of hostile reconnaissance (someone planning an attack)?

Hostile reconnaissance is information gathering before an attack. Unusual interest in security arrangements should be reported to your supervisor and, where appropriate, to the police or the anti-terrorism hotline.

22. You see a 15-year-old in the company of much older adults who are giving them alcohol and seem to control what they do. What could this indicate?

Older adults supplying alcohol to a child and controlling them are recognised warning signs of exploitation. Follow your safeguarding procedure and call 999 if the child is in immediate danger.

23. The fire alarm sounds and the venue must be evacuated. What should security staff do?

Know the emergency plan for your site. Calm, clear instructions and keeping exits clear help everyone get out safely.

24. Using the phonetic alphabet, how would you say the letters 'S' and 'D' on a radio?

The NATO phonetic alphabet (Alpha, Bravo, Charlie ... Sierra ... Delta) helps avoid mistakes when giving names, car registrations and locations over a radio.

1. Under the Licensing Act 2003 (England and Wales), which of these is NOT one of the four licensing objectives?

The four objectives are the prevention of crime and disorder, public safety, the prevention of public nuisance, and the protection of children from harm. Scotland's licensing law has five objectives, including protecting and improving public health.

2. A customer at the bar is clearly drunk and asks to be served. What does the law say?

Under the Licensing Act 2003 it is an offence to knowingly sell alcohol to, or obtain it for, someone who is drunk on relevant premises. Door supervisors help staff by spotting drunkenness and refusing entry where appropriate.

3. Which of these best describes an 'offensive weapon'?

An offensive weapon can be made for causing injury (such as a knuckleduster), adapted for it (such as a broken bottle), or an everyday item the person intends to use to hurt someone.

4. Being searched is a condition of entry at your venue. A customer refuses to be searched. What should you do?

Door supervisors search with the person's consent as a condition of entry; they have no general legal power to force a search. If someone refuses, you can refuse entry. Stay calm and professional, and record what happened.

5. You find what appears to be a controlled drug during a search. What is good practice?

Seized drugs must be handled so that the evidence chain is kept intact. Wear gloves, use a witness, seal and label it, record it in the drugs log, and store it securely until the police collect it.

6. Which law divides controlled drugs into Class A, B and C?

The Misuse of Drugs Act 1971 sets the classes and the offences, such as possession and supply. The Psychoactive Substances Act 2016 covers many so-called 'legal highs'.

7. After a serious assault inside the venue, the victim has been taken to hospital. What should you do about the area where it happened?

Preserving the scene protects evidence such as blood, fingerprints, DNA and dropped items. Cordon it off, control who goes in, and record everything you did.

8. Which of these is generally the most reliable form of proof of age to accept at the door?

Accept photographic ID with security features, such as a PASS-accredited card, passport or photocard driving licence, in line with your venue's age verification policy (for example, Challenge 25). Check the photo, date of birth and signs of tampering.

9. Why do door supervisors use clickers or counters at the entrance?

Capacity limits exist for safety, for example so everyone can be evacuated in an emergency. Keeping an accurate count helps prevent overcrowding in the venue and in specific areas.

10. Who is the Designated Premises Supervisor (DPS)?

Premises selling alcohol under the Licensing Act 2003 must usually have a DPS named on the premises licence. Door supervisors work on behalf of the licence holder and DPS and should support them in upholding the licensing objectives.

11. In England and Wales, who issues premises licences under the Licensing Act 2003?

The council's licensing authority grants premises licences and personal licences. The police and other 'responsible authorities' can make representations or ask for a licence to be reviewed.

12. Your venue runs a 'Challenge 25' policy. A customer looks about 21. What should you do?

Challenge 25 means anyone who looks under 25 is asked for ID. It helps prevent sales of alcohol to under-18s, which is an offence.

13. An adult buys a drink at the bar and hands it to their 16-year-old friend. What is this?

Under the Licensing Act 2003 it is an offence to buy, or try to buy, alcohol on behalf of someone under 18 (a 'proxy sale'). There are only very narrow exceptions, such as a 16 or 17-year-old drinking beer, wine or cider with a table meal when accompanied by an adult.

14. Who has the power to enter licensed premises to check that the licence is being complied with?

The Licensing Act 2003 gives the police and authorised officers powers of entry and inspection. Door supervisors should co-operate with them.

15. Who should search a customer at the door?

Searches should be carried out with consent, by a searcher of the same sex where possible, with a witness and in line with the venue's search policy. Record searches as your policy requires.

16. Which of these could be signs that someone has taken drugs?

Signs vary with the drug, but changes to pupils, sweating, jaw clenching, overheating, agitation or drowsiness can all be indicators. Someone who is unwell may need first aid or medical help.

17. You ask a customer to leave. Which approach is most likely to keep everyone safe?

Most ejections can be done without force. Give the person a clear reason and time to comply, and have back-up and CCTV in place in case things change.

18. Which of these is a warning sign of dangerous crowding?

Crowd crush can happen quickly. Report signs of overcrowding at once, stop more people entering the area, and follow the venue's crowd management plan.

19. A woman approaches the bar and says she would like to 'Ask for Angela'. What does this usually mean?

Ask for Angela is a widely used safety scheme. Staff should help discreetly, for example by taking her somewhere safe, calling a taxi or contacting the police if needed, in line with venue policy.

20. A customer suddenly seems far more drunk than the amount they've had would explain and is confused and unsteady. What should you consider?

Spiking is a crime and the person may be very vulnerable. Treat it seriously, keep them with a trusted person, record what happened and preserve any evidence.

21. A drunk customer refuses to leave when you ask them to. Under the Licensing Act 2003, what is this?

Section 143 of the Licensing Act 2003 makes this an offence. A constable can be asked to help remove the person, and door supervisors can use reasonable force to remove them if necessary.

22. A door supervisor refuses entry to a group because of their race. What is this?

Admission decisions must be based on behaviour and lawful policies (for example dress code, age or intoxication), never on protected characteristics such as race, religion, disability or sexual orientation.

23. You suspect a customer is dealing drugs inside the venue. What is good practice?

Dealing is a serious offence and can be linked to violence. Your safety matters too, so work with your team, record what you saw accurately and help the police with evidence.

24. At closing time, which measure helps people leave the venue safely?

Planned dispersal reduces crowding, disorder and the risk to vulnerable people. Keep an eye on people who are left alone or very intoxicated outside.

1. What does the 'attitude and behaviour cycle' describe?

If you are calm and respectful, you are more likely to get a calm response. If you come across as aggressive or dismissive, you can make the situation worse.

2. In conflict management, what does showing empathy mean?

Empathy isn't the same as agreeing. Saying something like "I can see why that's frustrating" helps lower tension while you still enforce the rules.

3. Which of these is most likely to TRIGGER an angry reaction from a customer who has been refused entry?

Feeling humiliated, ignored or treated unfairly is a common trigger. Deal with refusals discreetly, give a clear reason, and let the person leave with their dignity intact.

4. Which body language is most likely to help calm a tense situation?

A slightly side-on stance with open hands looks non-threatening and also protects you. Keeping a safe distance gives you time to react.

5. Which of these could be a warning sign that someone is about to become physically aggressive?

Danger signs can include clenched fists, quick glances at a target or escape route, changes in skin colour, heavy breathing, and a sudden change from shouting to silence. Keep assessing the risk as things change.

6. What is meant by a 'win-win' approach to resolving conflict?

A win-win approach aims for an outcome both sides can accept. It reduces the chance of the conflict flaring up again and helps build trust.

7. When you feel threatened, your body releases adrenaline (the 'fight or flight' response). Which effect is this likely to have?

Knowing how your body reacts helps you stay in control. Adrenaline can narrow your focus and make fine movements harder. Controlled breathing and staying calm help you make better decisions.

8. Why is it important to reflect on a conflict incident afterwards?

Reflection and debriefs help individuals and teams improve. They can also highlight the need for support after a stressful incident and feed into better procedures.

9. Which three elements make up how a message is communicated face to face?

People pay a lot of attention to tone and body language, so a calm voice and open posture can make your words much more effective.

10. Which of these is an example of active listening?

Active listening shows the person they are being heard, which helps reduce frustration and gives you better information to solve the problem.

11. Which of these is an open question?

Open questions can't be answered with just yes or no. They encourage the person to explain, which helps you understand the situation and calm things down.

12. What is the 'reactionary gap'?

Keeping a safe distance gives you time to see and respond to a threat. If someone closes that gap, it may be a warning sign.

13. What is a dynamic risk assessment?

Conflict situations can change quickly. Keep assessing the person, the people around you, the environment and your options throughout.

14. Which phrase is most likely to help calm an angry customer?

Acknowledging how someone feels and offering a way forward is more effective than orders like 'calm down', which often make people angrier.

15. Which of these are barriers to effective communication at a venue entrance?

Recognising barriers helps you adapt: move somewhere quieter, speak slowly and clearly, use simple language and check understanding.

16. Which of these best describes assertive behaviour?

Assertive communication is firm but fair. Aggressive behaviour tends to escalate conflict, and passive behaviour can let problems grow.

17. A customer has a genuine complaint about being overcharged and is getting angry. What is the best approach?

Many conflicts start with an unmet need or a feeling of unfairness. Dealing with the real issue often removes the anger.

18. Why should you keep an exit route available when dealing with conflict?

Never let yourself get trapped. Positioning yourself with a clear route away is part of keeping yourself and others safe.

19. Several door supervisors are dealing with one upset customer. What is good practice?

Being surrounded or shouted at by several people can feel threatening and make things worse. Clear roles help the team stay in control.

20. After a stressful incident, which of these could be a sign that you need support?

Reactions to stressful events are normal. Talk to your supervisor, use any employer support scheme or speak to your GP if these feelings continue.

1. When should a door supervisor use physical intervention?

Physical intervention carries real risks for everyone involved. Try non-physical options such as communication and de-escalation first, unless there is an immediate risk of harm.

2. Which of these increases the risk of positional asphyxia during a restraint?

Positional asphyxia can happen when a person's body position stops them breathing properly. It can be fatal. Risk factors include being held face-down, pressure on the torso, obesity, and alcohol or drug use.

3. While you are holding someone, they say they can't breathe. What should you do?

Always take signs of breathing difficulty seriously. Your first priority is the person's safety. Keep monitoring them throughout and after any intervention.

4. What type of techniques does the SIA physical intervention unit for door supervisors focus on?

The SIA specification covers personal safety and disengagement, stance and positioning, and non-pain-related standing holds and escorting methods. It also covers the legal and medical risks.

5. After a physical intervention, what is good practice?

Aftercare, accurate reporting and recording are essential. They protect the person's welfare and provide evidence that the force used was justified.

6. Why is continuous communication important during a physical intervention?

Keep talking throughout, calmly and professionally. It helps de-escalate the situation, gives the person clear instructions, and lets you notice any signs of distress early.

7. Which law allows a person to use reasonable force in the prevention of crime, or in making or helping with a lawful arrest?

Section 3 of the Criminal Law Act 1967 applies to everyone, including door supervisors. The force must still be reasonable in the circumstances.

8. What does section 117 of the Police and Criminal Evidence Act 1984 (PACE) cover?

Section 117 applies to police officers. It doesn't give door supervisors extra powers, but it's part of the legal framework covered in physical intervention training.

9. Under common law, when can a person use force in self-defence?

Self-defence also covers defending another person. Force that is excessive or used as revenge after the threat has passed is not lawful.

10. What does 'proportionate' force mean?

You must be able to justify both the decision to use force and the amount used. If force is excessive, you may face criminal or civil action.

11. Which of these increases the risk of serious harm during a restraint?

Drugs, alcohol, exhaustion, medical conditions and prolonged struggling all raise the risk. Keep any restraint as short as possible and monitor the person closely.

12. While someone is being held, which of these is a 'red flag' that needs immediate action?

These are signs the person may not be breathing properly. Release or reduce the hold, check their airway and breathing, give first aid and call 999.

13. A person is extremely agitated, sweating heavily, very strong and doesn't seem to feel pain. How should this be treated?

Acute behavioural disturbance can be life-threatening, especially if the person is restrained. Get medical help quickly and keep yourself and others safe.

14. A person ends up on the ground during an intervention. What should staff do?

Ground restraint greatly increases the risk of positional asphyxia. Door supervisor physical intervention training focuses on avoiding going to ground.

15. What is the main purpose of an escorting technique?

Escorting techniques let staff guide a person who is not complying while keeping risk to everyone as low as possible.

16. What is the main aim of a disengagement technique?

Disengagement gives you space to get away, make the situation safe and decide what to do next.

17. Before using physical intervention, which environmental hazard should you take into account?

Your surroundings can turn a controlled intervention into a serious injury. Part of your risk assessment is checking where the intervention would take place.

18. Once a person is under control, what should happen to the level of restraint?

Restraint should only last as long as necessary. De-escalating the hold reduces the risk of injury and shows the force was proportionate.

19. Which people are at greater risk of injury from physical intervention?

Some people are more vulnerable to harm. Take this into account when deciding whether to intervene and how.

20. Which type of hold should never be used because of the risk of serious injury or death?

Neck holds and pressure on the airway can kill quickly. Use only the techniques you have been trained in.

21. Why should you only use physical intervention techniques you have been trained in?

Training covers safe, approved techniques and the risks involved. Improvising increases the risk of harm and legal consequences.